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Academic Handbook BSc (Hons) Digital and Technology Solutions

Information Technology Consultant End-Point Assessment Course Descriptor

Course Code LISYS62111A Discipline Computing and Information Systems
UK Credit 30 US Credit N/A
FHEQ Level 6 Date Approved October 2023
Core Attributes
Pre-Requisites
Co-Requisites

Course Overview

Digital and Technology Solutions Professionals are found in organisations where digital technologies can be used to solve problems that exist across a range of functions. Whether looking for ways to reduce waste, increase productivity, ensure resilient and responsive customer service, or create a secure transactional environment, organisations turn to digital and technological solutions to achieve these aims. Wherever these activities take place Digital and Technology Solutions Professionals are influencing outcomes and making things happen.

An information technology consultant typically bridges the gap between users and technology:. They require a broad set of skills including business analysis, solutions development, network infrastructure, data, and cyber security. They use their consulting skills to get to the root of a problem and advise clients, both externally and internally, on how to best utilise technology to meet their business objectives, overcome problems and increase productivity. They provide strategic guidance and training to clients, both externally and internally, about digital and technology solutions. They facilitate changing business processes and improve structures and efficiency through enhancements to digital and technology solutions. They design, build and install innovative customer experiences using the latest technologies to win business for their organisation.

This course enables learners to demonstrate the occupational competencies of the role via a work-based project and a portfolio. The implementation of the course assessments will be in line with the  https://www.instituteforapprenticeships.org/apprenticeship-standards/digital-and-technology-solutions-professional-v1-2

Learning Outcomes

On successful completion of the course, students will be able to:

Knowledge and Understanding

K1c Plan and deliver a substantial individual project by applying  a digital technology solutions and demonstrate a competitive advantage by adapting and exploiting i
K1c Assess sustainable development approaches within digital technologies as they relate to their role including diversity and inclusion.
K1c Evaluate the principles of change management within organisations.
K1c Follow the ethical and legal requirements in client/provider relationships.
K2c Evaluate the principles of strategic decision making concerning the acquisition or development of digital and technology solutions
K2c Produce a project plan which estimates risks and opportunities  and determines mitigation strategies.
K2c Critically evaluate appropriate techniques and approaches that are used in creating a business case
K2c Apply techniques to estimate cost and time resource constraints
K2c Critically analyse the business problem behind the project proposal to identify the role of digital and technology solutions
K2c Carry out the identified solution proposal utilising a range of digital tools and standard approaches
K2c Critically evaluate the principles of different consulting methodologies
K2c Critically analyse  the barriers to solving problems or maximising opportunities
K2c Demonstrate how consulting interfaces with project management, business analysis and business management.
K2c Compare and contrast approaches to analytical and critical thinking to define business problems objectively and create value for the client
K2c Apply questioning strategies and active listening to ensure all requirements are gathered.
K3c Critically evaluate the nature and scope of common vulnerabilities in digital and technology solutions
K4c Critically reflect on technical concepts for digital and technology solutions and their applicability to  organisation’s standards; data gathering, data management,data analysis and computer networking concepts.
K4c Demonstrate how teams work effectively to produce a digital and technology solution applying relevant organisational theories using up to date awareness of trends and innovations.
K4c Critically evaluate  the concepts and principles of leadership and management as they relate to their role and how they apply them
K4c Critically analyse relevant evidence to produce a proposal for a digital and technology based project in line with legal, ethical and regulatory requirements whilst ensuring the protection of personal data, safety and security

Subject Specific Skills

S1c Apply relevant legal, ethical, social and professional standards to digital and technology solutions considering both technical and non-technical audiences and in line with organisational guidelines.
S1c Critically analyse the needs of clients to advise a strategic approach to improve business processes, provide new ideas and/or technology solutions.
S1c Demonstrate presenting recommendations to stakeholders and influencing action, considering risks, costs and benefits.
S1c Perform stakeholder analysis to identify, determine and deepen understanding of system requirements and develop client relationships.
S1c Evaluate how to ensure legal and ethical requirements are accommodated in the development of digital and technology solutions
S1c Evaluate the success of a new system, process, or initiative.
S1c Effectively communicate value to the client through a variety of media in a professional setting through performing socio-technical process improvements in a range of environments.
S1c Participate in walk-throughs for IT, to identify, document and evaluate key risks within a client’s organisation.
S1c Evaluate how to effect change within an organisation through evaluation of a new system, process or initiative.
S3c Demonstrate the use of core technical concepts for digital and technology solutions, including: Initiate, design, code, test and debug a software component for a digital and technology solution; security and resilience techniques and apply the principles of data analysis.

Transferable and Employability Skills

T1c Present an overview of the project to appropriate stakeholders using appropriate language and style.
T1c Display an advanced level of technical proficiency in written English and competence in applying scholarly terminology, so as to be able to apply skills in critical evaluation, analysis and judgement effectively in a diverse range of contexts.
T3c Make meaningful conclusions on the basis of a long period of independent study.
T4c Manage the project delivery to achieve digital and technology solutions.
T4c Justify the methods of research and evaluation which determined the selection of digital and technology solutions identified for the project.

Teaching and Learning

The contact hours on this course are formed predominantly of supervisory meetings, typically 4 x 1 hour.

Students are also expected to manage their self-directed learning and independent study in support of the course.

The course learning and teaching hours will be structured as follows:

  • Off-the-job learning and teaching (12 days x 7 hours) = 84 hours
  • On-the-job learning (24 days x 7 hours) = 168 hours (e.g. 2 days per week for 12 weeks)
  • Independent study (4 hours per week) = 48 hours

Workplace assignments (see below) will be completed as part of on-the-job learning.

Indicative total learning hours for this course: 300

Assessment

Both formative and summative assessment are used as part of this course, with purely formative opportunities typically embedded within interactive teaching sessions, office hours, and/or the VLE.

Summative Assessments

AE: Assessment Activity Weighting (%) Duration Length
1 Project report with presentation, questions and answers 50%   6000 word (report) & 60 minutes (presentation and Q&A)
2 Professional discussion underpinned by a portfolio 50%   60 minutes

Feedback

Students will receive formative and summative feedback in a variety of ways, written (e.g. marked up on assignments, through email or the VLE) or oral (e.g. as part of interactive teaching sessions or in office hours).

Indicative Reading

Note: Comprehensive and current reading lists are produced annually in the Course Syllabus or other documentation provided to students; the indicative reading list provided below is for a general guide and part of the approval/modification process only.

  • Walliman, N., (2013), Your Undergraduate Dissertation: The Essential Guide for Success, London: Sage.
  • Rugg, G., & Petre, M. (2006). A gentle guide to research methods. McGraw-Hill Education (UK).
  • Berndtsson, M., Hansson, J., Olsson, B., & Lundell, B. (2007). Thesis projects: a guide for students in computer science and information systems. Springer Science & Business Media.
  • Stephan Felix, M., & Smith, I. (2019). A practical guide to dissertation and thesis writing. Cambridge Scholars Publishing.
  • Cerruti, C., Tavoletti, E. and Grieco, C., 2019. Management consulting: a review of fifty years of scholarly research. Management Research Review, 42(8), pp.902-925.

Indicative Topics

Note: Comprehensive and current topics for courses are produced annually in the Course Syllabus or other documentation provided to students; the indicative topics provided below is used as a general guide and part of the approval/modification process only.

  • How to solve a technological problem based on an organisation’s problem
  • Managing technology projects to a successful outcome
  • Using real-world data and scenarios

Version History

Title: LISYS62111A Information Technology Consultant End-Point Assessment  Course Descriptor

Approved by: Academic Board

Location: academic-handbook/digital-and-technology-solutions/

Version number Date approved Date published Owner Proposed next review date Modification (As per AQF4) & category number
1.0 October 2023 October 2023 Dr Alexandrous Koliousis October 2028
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