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Contact Us

Whether you are an offer holder or a current student, the Student Support & Development Team is available to help with various areas of support such as:

  • exam support
  • mental and physical disability support
  • counselling
  • offer holder preparation
  • funding
  • DSA applications and more.

To contact Student Support, please send an email to:

Additional Support

Student Support has partnered with an external company, Spectrum Life, to offer a Student Assistance Programme.

The Student Assistance Programme (SAP) includes an online platform with hours of wellbeing content to support physical and mental health, an app and a 24/7 helpline, that will connect you with a counsellor or psychotherapist for in the moment support.

You will need your Northeastern University London student email address to register on the platform or contact the helpline.

On the platform, click on SAP on the top banner to find the helpline telephone number or you can access it via a live chat function.

The App can be downloaded on Google Play and the App Store

NU London students must use the new email format which includes when registering or logging in to the Wellbeing Platform (