FAQ

As a first-year student, priority will be given to securing accommodation in one of our partnered Residence Halls, although
availability is subject to demand. Returning students are not guaranteed a room as availability is contingent upon the volume of applications received for the 2024-2025 Academic Term. Returning students are encouraged to revisit our website later in this Summer for further information.

By booking your accommodation through NU London, you’ll enjoy the perks offered by our Housing Services and Residence Life teams. This includes being matched with a dedicated Residence Life Coordinator (RLC), participation in all ResLife events such as Family Dinners, and ongoing assistance with any inquiries or issues throughout your stay with us.

All NU London partnered Residence Halls are non-catered. If you’re interested in living in an accommodation with catering, alternative sites exist subject to availability. Please reach out to london.housing@nulondon.ac.uk for a referral to catered accommodation options or see Chester House in the Alternative Accommodation section under the Housing Providers tab.

All applications are to be completed through the StarRez portal. Please refer to the Housing Application tab for more details on how to apply from Spring 2024 onwards

Yes, you can choose your roommate. You will be given the opportunity to fill in the information of your preferred roommate(s) during the StarRez application process.

If you do not want to live in a Residence Hall, you may choose to rent private housing! Please refer to the Housing Guide and infographics listed under Housing Resources for information on how to begin your housing journey. If you have any questions or concerns regarding private housing in London, please contact Housing Services at london.housing@nulondon.ac.uk to book a one-on-one appointment.

Bear in mind the speed of the London housing market. There is no real point in looking for a place to live well in advance. Properties are generally advertised 1-2 months in advance maximum. A general time to start your search is around 4-5 weeks before the big move. Further information on a suggested timeline to follow during your housing process can be found here.

Yes, some landlords may require you to have a guarantor, particularly if you have a low income, credit score or if you’re a foreign national. A guarantor must be a local resident and has good credit. More information about guarantors can be found on page 3 of our Paperwork infographic.

If you do not have a guarantor, landlords may ask for a larger amount of rent in advance. Alternatively companies such as UK

Guarantor and Housing Hand exist to help students without guarantors but note that these are not always accepted by landlords and come at an additional cost.

NU London provides a bedding and kitchen pack for students staying in one of our Residence Halls.

If you are living in a Residence Hall, all essential furniture will be provided. If you are renting a private property, it could be furnished, partly-furnished or unfurnished. You will have to check with the landlord or the letting agent.

You can use MyBaggage which has the following price options:

• £80: Up to 33 lbs
• £99: Up to 44 lbs
• £120: Up to 66 lbs

Please note that NU London and our partnered Residence Halls are unable to hold/store luggage and/or mail prior to the arrival date for your program. Anything sent prior to you checking-in will be returned to the sender.